At Lixor, we want you to love what you ordered! If you’re not completely satisfied, you can return your items within 30 days of receiving your order, provided they meet the following conditions:
- Items must be unworn, unwashed, and in their original condition with all tags attached.
- Certain items, including sale items and intimate apparel, are final sale and cannot be returned.
- Return Process:
- Contact us at [email protected] to initiate your return.
- Once your return is approved, we will provide you with a prepaid return shipping label.
- After we receive and inspect your return, we will process your refund to the original payment method, minus any return shipping fees.
Please allow up to 10 business days for your refund to be processed.